Your Okinawan Friend

Booking Terms

Important: Submitting an inquiry does not create a booking or payment obligation. Before payment, YOF provides the service scope, responsible Personal Host, total tax-inclusive price, payment method, booking deposit, payment timing, cancellation terms, and any separate third-party costs in writing.

Price and quotation

Standard direct Personal Local Host service starts at ¥55,000 for four hours, for one private party. Longer experiences are available depending on duration and scope. Unusual, multi-day, and other non-standard requests may be quoted separately. Every written quotation identifies the responsible Personal Host, agreed service period and meeting location, included preparation and support, complete YOF service fee including applicable tax, exclusions, and separate provider costs.

Booking deposit

For bookings made 8 or more days before the experience, a 30% booking deposit secures your reservation and is applied toward the total Personal Local Host fee. The remaining 70% is due 7 days before the experience. For bookings made within 7 days of the experience date, 100% payment is due at booking. The deposit is not a separate itinerary-planning charge.

Confirmation

An inquiry is not a confirmed booking. After availability and the details are verified and you accept the written quotation, your date is confirmed when the applicable payment is received—30% for bookings made 8 or more days before the experience, or 100% for bookings made within 7 days—and YOF issues written confirmation identifying the service date or period, responsible host, and agreed scope.

Payment

For bookings made 8 or more days before the experience, the remaining 70% is due 7 days before your experience. For bookings made within 7 days, full payment is due at booking. YOF accepts secure online payment by major credit and debit cards, Apple Pay, and Google Pay. The secure payment request states the available methods, payment instructions, currency, deposit credit, and remaining balance. Bank, card, platform, or foreign-exchange charges imposed by a guest's payment provider are the guest's responsibility unless the quotation expressly states otherwise.

Transportation and third-party services

Guests may use transportation arranged by their hotel or ask YOF to introduce a preferred appropriately licensed transportation company. YOF may help coordinate communication and timing, but does not sell, bundle, collect payment for, or operate transportation. The guest, hotel, or booking party receives the provider’s quotation and contracts directly with that provider under the provider’s own terms. The provider remains responsible for its service. Transportation, professional photography, marine activities, and other separately provided enhancements may have separately disclosed provider-specific payment and cancellation terms.

When a guest uses a rental vehicle, the guest remains solely responsible for complying with the rental agreement and insurance requirements, and for the vehicle, driving, parking, tolls, traffic rules, and all driving decisions. If agreed in advance and permitted by those terms, the Personal Host may accompany the guest as a passenger. The host will not drive, operate, control, or assume responsibility for the vehicle.

Cancellation

After confirmation, the following cancellation charges apply to the total confirmed YOF service fee:

8 or more days before the experience0% · Amounts paid refunded
7–2 days before the experience30%
1 day before the experience50%
Same day or no-show100%

If you cancel 8 or more days before the experience, no cancellation fee applies and amounts already paid to YOF are refunded. For a later cancellation, amounts already paid are credited toward the applicable cancellation charge and are never added on top of that charge.

Independent transportation, professional photography, marine activity, admission, dining, and other providers may apply their own payment, cancellation, and refund terms. Those provider terms are separate from YOF's service fee and are disclosed by the relevant provider or identified before confirmation when known.

Weather and major travel disruption

If your experience cannot reasonably take place because of circumstances beyond your control—such as a typhoon, flight cancellation, a cruise ship's failure to call at the scheduled Okinawa port, or a major transportation disruption that prevents participation—YOF will work with you to reschedule or provide the applicable refund. Any separate independent-provider costs remain subject to that provider's own terms.

Cancellation or material change by YOF

If YOF cannot provide the confirmed service, YOF may offer an appropriate alternative host or arrangement. If no suitable alternative is accepted, YOF will refund the affected YOF service fee. This does not alter any separate independent-provider terms or costs.

Changes

The confirmed plan may change because of weather, traffic, closures, safety, guest preferences, or operational circumstances. Any adjustment remains within the agreed service scope and applicable legal boundaries.

Contact and governing information

Questions about a quotation, payment, cancellation, or confirmed service should be sent to [email protected]. Additional operator and transaction information appears in the Legal Disclosure.